Terms and Conditions

1. Acceptance of Terms

By placing an order, you agree to comply with these Terms and Conditions. Please read them carefully before making a purchase.

2. Product Information

  • We strive to provide accurate product descriptions, images, and details.
  • Slight variations in color, design, or finish may occur due to lighting, screen settings, or natural characteristics of metals and stones and are not considered defects.

3. Orders & Confirmation

  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.

4. Pricing & Payment

  • All prices are listed in the applicable currency and are subject to change without prior notice.
  • Full payment must be made at the time of purchase through available payment methods.

5. Shipping & Delivery

  • Orders are shipped according to our Shipping Policy.
  • Delivery timelines are estimates and may vary due to courier delays, customs clearance (for international orders), or unforeseen circumstances.

6. Returns & Refunds

  • Returns, refunds, and exchanges are governed by our Return & Refund Policy.
  • Only eligible products meeting return criteria will be accepted.

7. Product Care & Handling

  • Jewellery should be handled and maintained according to the care instructions provided.
  • We are not responsible for damage caused by improper handling, storage, or wear.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
  • Liability is limited to the purchase value of the product.

9. Intellectual Property

  • All content, including images, text, logos, and product designs, is protected and may not be copied or used without permission.

10. Privacy

  • Personal information provided during purchase is handled according to our Privacy Policy and used only for order processing and customer support.

11. Changes to Terms

  • These Terms and Conditions may be updated at any time without prior notice.
  • Continued use of services indicates acceptance of the updated terms.

12. Governing Law

  • These Terms are governed by applicable local laws, and any disputes will be handled under the appropriate legal jurisdiction.

13. Contact Support

  • For any queries or concerns, please contact:
  • mahalaksmienterprises1601@gmail.com